Terms and Conditions for ChellamStores

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Welcome to ChellamStores! These Terms and Conditions ("Terms") apply to your use of our website ("Website") and the purchase of products ("Products") through our online store. By accessing or using the Website and its services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

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1. About ChellamStores

ChellamStores Australia operates an online platform that allows users to browse and purchase various products listed for sale. By accessing our Website, you are granted the ability to browse, purchase, and access the services we offer ("Purchase Services"). The Website is operated by Chellam Stores, and these Terms govern your use of the Website and the Purchase Services.

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2. Acceptance of Terms

By using the Website or making a purchase, you accept and agree to be bound by these Terms and any additional terms or policies referenced herein. If you do not agree with any of these Terms, you must stop using the Website immediately.

We may update these Terms at any time, and changes will be effective upon publication on the Website. We recommend that you review this page periodically to stay informed about any changes.

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3. Registration and Account

To access certain features of the Website, including purchasing Products, you must register for an account. As part of the registration process, you may be asked to provide personal information such as:

• Email address

• Mailing address

• Contact details

You agree that all information you provide will be accurate, complete, and up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately.

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4. Eligibility to Use the Website

You must be at least 18 years old or have the consent of a legal guardian to use the Website and make purchases. If you are under 18, you may only use the Website with the consent of a parent or guardian. By using the Website, you represent that you are of legal age to form a binding contract or have obtained such consent.

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5. Purchase of Products

When purchasing Products through our Website, you agree to the following:

• You will pay the listed purchase price for each Product, plus any applicable taxes and shipping fees.

• Payments are processed through a secure payment gateway.

• A receipt will be issued upon successful payment and order confirmation.

• All orders are subject to availability and we reserve the right to cancel or modify orders at our discretion.

Return and Refund Policy: We offer a 14-day return policy on Products that are unopened and in resaleable condition. You are responsible for return shipping costs. For further details, please refer to our Return Policy.

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6. Pricing and Availability

We make every effort to ensure that the prices and availability of Products on our Website are accurate. However, errors may occur. If we discover an error in the price of a Product, we will inform you and give you the option to confirm or cancel your order.

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7. Product Descriptions and Warranty

We strive to accurately depict our Products, but please note that sizes, colors, and packaging may vary slightly from what you see on the Website.

Warranty: All Products come with guarantees that cannot be excluded under Australian Consumer Law. If a Product fails to meet the Consumer Guarantee provisions, you are entitled to a replacement, repair, or refund. Warranty claims must be made within 4 weeks of purchase.

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8. Intellectual Property

All content on the Website, including text, graphics, logos, images, videos, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or display any content without prior written permission from Chellam Stores, unless otherwise stated.

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9. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using the Website, you consent to our collection and use of your data as described in the Privacy Policy.

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10. Limitation of Liability

To the maximum extent permitted by law, Chellam Stores' total liability arising from these Terms or your use of the Website is limited to the amount you paid for the Product, or if no payment was made, the value of the service provided. Chellam Stores is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or Products.

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11. Dispute Resolution

If a dispute arises under these Terms, both parties agree to attempt to resolve the matter through negotiation. If negotiation fails, the parties will attempt mediation before seeking other legal remedies.

Mediation Details:

• If a dispute is not resolved within 14 days, either party may request mediation by an independent third party.

• Mediation will take place in ...., Australia, and both parties share the cost equally.​

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12. Termination of Use

We may suspend or terminate your access to the Website if you breach these Terms or engage in illegal or unethical activities. If you wish to close your account, you can do so by contacting us directly.

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13. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia, and any disputes will be resolved in the courts of Melbourne, Victoria, Australia.

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14. Indemnity

You agree to indemnify and hold ChellamStores Australia, its affiliates, officers, employees, and agents harmless from any claims, damages, or legal costs arising from your breach of these Terms, your use of the Website, or your violation of any applicable laws.

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15. Force Majeure

Chellam Stores will not be held liable for any failure or delay in performance of its obligations due to circumstances beyond its reasonable control, including natural disasters, acts of government, or technical failures.

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16. Severability

If any part of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in effect. The unenforceable provision will be modified to reflect the original intent as closely as possible.

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17. Entire Agreement

These Terms constitute the entire agreement between you and ChellamStores Australia regarding your use of the Website and the Purchase Services. They supersede any prior agreements or understandings.

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Contact Us

If you have any questions or concerns about these Terms or our services, feel free to contact us:

Email: support@chellamstores.com